Updates Magix Acid Pro 8: Frustrating Issues and Lack of Support

As a long-time user of Magix's Acid Pro software, I'm writing to express my disappointment with the recent updates and lack of support from the company. Specifically, I've been experiencing some frustrating issues with Acid Pro 10 that have hindered my ability to create music.

Firstly, when inserting a soft synth on a MIDI track, selecting a VST3 instrument loads correctly, but the assigned keyboard does not connect to it. This has left me unable to use the software as intended. I'm hoping someone out there may have encountered this issue and can offer a solution.

Another problem I've faced is that Acid Pro 10 no longer supports OGG files, which was my preferred format for saving projects. To make matters worse, the MP3 option is also gone, making it impossible to open or export files in these formats. This has resulted in me having to re-download all my project files in WAV format from Magix's website.

The lack of support from Magix customer service has been appalling. When I reached out with my issues, I was told that an update is forthcoming, but no specific timeline was provided. This lack of transparency and communication has left a sour taste in my mouth.

I've always appreciated the simplicity and ease of use of Acid Pro, especially when working with loops. However, the current state of the software has left me feeling frustrated and disappointed. It's clear that Magix needs to take a closer look at their customer support and update their software to address these issues.

In conclusion, I'm hoping that other users may have experienced similar problems and can offer some guidance on how to overcome them. Until then, I'll continue to struggle with Acid Pro 10 and hope that the company takes my feedback seriously.

Updates magix acid pro 8